Manage Partner Marketing, Customer Service, Social Media and PM Many Marketing Projects For Health & Wellness Startup

Retrieved 23 days ago from WeWorkRemotely

We are a product company that focuses on helping people feel and be better. We are a tiny team, all pursuing excellence, personal growth and exciting challenges from our work. We are looking for a new teammate who can lead many projects within our growing company, from partnership marketing to community to social media and more! If you love biting off new challenges, can lead/ project manage new initiatives and have great problem solving skills, you’re our type of person.

We’d have you dive into these projects first, but you’ll have a chance to wear many hats:

BD Partnerships (Best Buy, Grommet, Gaiam, QVC)

  • Lead new activations - once contracts are signed, new partnerships would be handed off to you to bring to life (generally creating product listings or microsites on partners’ websites)
  • Account manager - conduct weekly check-ins and lead the optimization of existing partners

Customer Support

  • Manage Level 1 CS agent who answers all templated CS emails
  • Answer non-templated emails
  • Create biweekly customer service report
  • Respond to CS emails from KK’s account
  • Implement strategy to get returns below 4%

Social Media

  • Create posts for upcoming month for Facebook, Instagram, Twitter

Test Marketing Capabilities

  • Create a landing page for one of our customer segments
  • Write an email update that will go to our community
  • Brainstorm ideas for Facebook and Instagram advertisements

QUALIFICATIONS

  • 2+ years experience in customers support, marketing, sales or project management

  • NATIVE written English

  • Strong social media skills

  • 4 year college preferred

  • Familiarity with Google Drive, Dropbox and Asana or computer savviness where you are confident you could quickly teach yourself

  • Must be able to make at least a 1 year commitment (ideally longer and you grow with us)

  • Must have excellent writing skills

  • Must have positive, warm, bubbly attitude

  • Must be super reliable

COMPENSATION

-$18/hour

  • 25-40 hours per week (depending on your skillset there may be the possibility for this to grow into a full time role)

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