Oversee post-sale account management for clients, including onboarding, campaign execution, asset delivery, and reporting.
Own a book of business with renewal and upsell responsibility
Track and analyze client and campaign health using martech and analytics tools (e.g., SEMrush, Ahrefs, Google Analytics, Search Console).
Partner with internal SME stakeholders to interpret performance data and communicate SEO and distribution impact to clients with clarity and confidence.
Provide strategic recommendations to improve performance and help clients exceed their content goals.
Work cross-functionally with Research, Editorial, Distribution, and Product to ensure seamless campaign execution.
Proactively identify opportunities to expand client value, increase retention, and grow the book of business.
Requirements
4+ years in account management, client success, digital strategy, content marketing, or SEO (Martech or performance-focused experience strongly preferred)
Working knowledge of content SEO fundamentals, content marketing workflows, and/or link-building strategies.
Strong relationship-building skills and the ability to lead day-to-day client communication.
Tech-forward mindset with comfort navigating analytics platforms and performance dashboards.
Excellent interpersonal and communication skills.
Proactive, resourceful self-starter with strong prioritization and organization abilities.
Detail-oriented and committed to high-quality execution.
Passionate about digital media, content marketing, or journalism.
Additional Instructions
Oversee post-sale account management for clients, including onboarding, campaign execution, asset delivery, and reporting.
Own a book of business with renewal and upsell responsibility
Track and analyze client and campaign health using martech and analytics tools (e.g., SEMrush, Ahrefs, Google Analytics, Search Console).
Partner with internal SME stakeholders to interpret performance data and communicate SEO and distribution impact to clients with clarity and confidence.
Provide strategic recommendations to improve performance and help clients exceed their content goals.
Work cross-functionally with Research, Editorial, Distribution, and Product to ensure seamless campaign execution.
Proactively identify opportunities to expand client value, increase retention, and grow the book of business.
Perks and Benefits
💸 Equity Program
🏖 Unlimited PTO
🏡 100% Remote
👶 3 Months Paid Parental Leave
💰 401(k) Match
🏥 Full Health & Dental Coverage
🛡️ Life Insurance & Short-Term Disability
🎉 Awesome Team Culture, Events & Retreats
