Client & Account Management
Serve as the primary liaison between client stakeholders and internal creative teams, maintaining clear, consistent, and proactive communication.
Manage the intake, vetting, and prioritization of creative briefs, ensuring strategic alignment and readiness for execution.
Oversee day-to-day management of client accounts, including scheduling, progress tracking, and deliverable timelines.
Facilitate client meetings and presentations, providing comprehensive recaps, actionable feedback, and clearly defined next steps.
Project & Workflow Management
Utilize project management platforms (such as HIVE) to effectively manage timelines, tasks, and resources.
Coordinate cross-functional creative production teams, ensuring smooth collaboration across design, copywriting, and development disciplines.
Lead efforts in capacity planning, resource allocation, and project forecasting to maximize operational efficiency.
Maintain detailed project documentation, including workflow guidelines, status reports, and decision logs.
Operational Support
Onboard and manage freelance and contract resources as needed to meet project demands.
Continuously assess and refine internal processes to ensure adaptability and alignment with organizational growth.
Provide administrative support, including meeting coordination and management of internal systems and tools.
