Bachelor's degree in marketing, Communications, Business, IT/Technology, or a related field (or equivalent practical experience).
2-4 years' related experience in using and administering CRM systems (Salesforce, Hubspot, Zoho, etc)
Strong analytical skills with the ability to interpret CRM data, generate insights, spot trends, and help in creation of reports and dashboards
Experience designing and optimizing workflow automation, segmentation, and marketing campaigns
Excellent data management skills with attention to data quality, cleanliness, and integrity
Great communication and collaboration skills, with the ability to work across multiple teams including marketing, product, social media, and more.
Understanding of data privacy/compliance, user roles, and security permissions in a CRM context
Must be able to work at pace, manage multiple priorities, and create strong working relationships
Must be passionate about pets and helping pet parents find confidence in pet care
A strong desire to get things done, and to a high standard
Experience working in pet care, tech, or consumer-facing brands is a bonus, but not required.
