Perform high-volume data entry to update consumer billing records accurately
Identify and resolve billing errors by collaborating with vendors and internal teams
Update consumer records with authorization approvals and service details
Work with vendor agencies to resolve billing and authorization issues promptly
Post consumer payments, including checks and copays, to the billing system
Provide administrative support such as mailing invoices and generating monthly reports
Maintain organized and up-to-date billing documentation
Assist in resolving consumer billing inquiries and concerns in a professional manner
Requirements
Bachelor's degree in business or related field
Minimum of 1-3 years' experience in accounting, billing, or data entry
Strong organizational skills and meticulous attention to detail
Excellent interpersonal and communication skills
Proficiency in Microsoft Excel and data management tools
Reliable transportation and ability to commute to Waltham office
Ability to handle high-volume data entry tasks efficiently
Collaborative work style and problem-solving mindset
Additional Instructions
Perform high-volume data entry to update consumer billing records accurately
Identify and resolve billing errors by collaborating with vendors and internal teams
Update consumer records with authorization approvals and service details
Work with vendor agencies to resolve billing and authorization issues promptly
Post consumer payments, including checks and copays, to the billing system
Provide administrative support such as mailing invoices and generating monthly reports
Maintain organized and up-to-date billing documentation
Assist in resolving consumer billing inquiries and concerns in a professional manner
Perks and Benefits
Three weeks of vacation in the first year of employment
Birthday off as a paid day
Thirteen paid holidays annually
Three paid personal days and fifteen paid sick days per year (accumulating up to 450 hours/12 weeks)
Health and dental insurance with employer contributions
Life and long-term disability insurance at no cost to employees
Flexible Spending Plan for healthcare and dependent care expenses
Employee Assistance Program for support and counseling services
401(k) Retirement Savings Plan with employer matching contributions
Mileage reimbursement for work-related travel
Flexible work options available after six months, including telecommuting, flexible start times, and alternative work schedules
Employee referral bonuses
Free parking at the office location
Opportunities for internal promotion and professional growth
