Build, maintain, and execute relationships with our partners
Drive EventBeacon implementation and engagement with event partners and college coaches
Apply technical knowledge and creative problem solving to find efficient solutions to customer issues
Handle customer requests and raise issues to the appropriate team members
Brainstorm and implement creative strategies to build the EventBeacon brand
Work cross-functionally with internal teams to translate feedback and drive product improvements
Requirements
0-2 years of related experience
Ability to educate users & inspire customer adoption
Excellent written and oral communication skills
Analytical thinker with desire to drive sustainable solutions to complex problems
Process oriented, quick learner with aptitude for working with software
Desire to learn and constantly evolve the definition of the role
Desire to travel to occasional events throughout the country (5% Travel)
Additional Instructions
Build, maintain, and execute relationships with our partners
Drive EventBeacon implementation and engagement with event partners and college coaches
Apply technical knowledge and creative problem solving to find efficient solutions to customer issues
Handle customer requests and raise issues to the appropriate team members
Brainstorm and implement creative strategies to build the EventBeacon brand
Work cross-functionally with internal teams to translate feedback and drive product improvements
Perks and Benefits
Remote-first team culture
Comprehensive medical, vision, and dental coverage
Flexible Spending Account and Health Savings Account options
401k with an Employer Match
Short Term and Long Term Disability
Group and Supplemental Life & AD&D
Gym Discount Program
Pet Insurance
Wellbeing Program
