Role Overview
Our client, a fast-growing SaaS provider in the healthcare industry, is seeking a Head of Payments to lead the long-term payments strategy and transformation. This role will shape the business’s evolution from a payment gateway integration model toward becoming an ISO or PayFac, while driving adoption, monetization, and operational excellence across multiple product lines.
Key Responsibilities
Define and execute the payments strategy, including transition from gateway integration to ISO/PayFac model.
Build and lead payments teams, covering risk, underwriting, operations, and vendor management.
Own partnerships and negotiations with payment providers, ensuring scalability, compliance, and profitability.
Collaborate cross-functionally with product, sales, and marketing to embed integrated payments into the go-to-market approach.
Take full P&L ownership of the payments function, driving revenue, cost optimization, and long-term enterprise value.
Ideal Candidate
7 - 10+ years’ experience in the payments SaaS industry; healthcare experience is a plus.
Proven expertise building or scaling ISO/PayFac infrastructure and managing risk/underwriting teams.
Strong track record in SMB eCommerce and medium-to-high-risk merchant environments.
Experience working cross-functionally with sales, product, and customer success on strategic initiatives.
Commercially driven, analytical, and comfortable operating in a fast-paced, evolving environment.
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