Develop and maintain strong customer and carrier relationships.
Be knowledgeable of all current service offerings and be able to communicate them to existing customers.
Participate in bid opportunities, both tactical and strategic (RFP process).
Negotiate pricing with both customers and carriers to generate profitable business opportunities.
Execute all daily freight opportunities for assigned accounts or territories.
Utilize market intelligence tools to advise clients and meet their daily transportation needs.
Coordinate, schedule, and execute shipments in Transportation Management System.
Track and trace shipments to ensure on-time pickup and delivery.
Proactively communicate and solve service issues to internal and external stakeholders.
Requirements
Associate’s Degree (2-year college or technical school) is required; Bachelor’s Degree from a 4-year college or technical school is preferred. Field of Study: Transportation, Logistics, or Business.
Minimum of 1-3 years of experience in Customer Service, 3PL Sales, Operations, Account Management, or a related field.
Proficient in Microsoft Office applications and general computer skills are needed.
Additional Instructions
Develop and maintain strong customer and carrier relationships.
Be knowledgeable of all current service offerings and be able to communicate them to existing customers.
Participate in bid opportunities, both tactical and strategic (RFP process).
Negotiate pricing with both customers and carriers to generate profitable business opportunities.
Execute all daily freight opportunities for assigned accounts or territories.
Utilize market intelligence tools to advise clients and meet their daily transportation needs.
Coordinate, schedule, and execute shipments in Transportation Management System.
Track and trace shipments to ensure on-time pickup and delivery.
Proactively communicate and solve service issues to internal and external stakeholders.
