Act Like a Founder: Take absolute ownership of every compliance request—ensuring clients receive clear communication and banking partners receive expected documentation without delay
Simplify Communication Flows: Build strong, trust-based relationships with clients and financial institutions, serving as the critical point of contact who makes compliance frictionless and reliable for all key stakeholders
Own Compliance Operations End-to-End: Ensure all core systems, including transaction monitoring, KYC/AML documentation, and reporting, are behaving as intended, protecting the business, our clients, and our banking partners
Drive Urgency and Accountability: Build a team culture where relentless execution is non-negotiable, deadlines are sacred, and the job isn't finished until it's done right
Build Scalable Processes: Identify risks and close gaps by designing workflows that balance regulatory rigor with operational efficiency. Design processes that can be templatized, documented in a knowledge repository, and scaled to junior resources, ultimately enabling future automation or outsourcing
Requirements
Proven Track Record: 5+ years of experience in operations, ideally within fintech, payments, or financial services
Relationship-Builder: You have worked closely with clients and financial institutions and possess the ability to keep both sides aligned and confident in compliance procedures
Extreme Ownership Mindset: You don't just respond to requests—you anticipate them, prioritize them, and close them fast, taking full responsibility for the outcome
Scalability Mindset: You are able to look beyond mere execution to design processes for documentation, standardization, and ultimate scaling or automation
Detail-Obsessed, but Pragmatic: You understand when to scrutinize details and when to prioritize the speed necessary for business outcomes
Strong Reporting Skills: Ability to create and maintain performance dashboards (Jira or similar tools) and clearly articulate process improvements and performance metrics to internal and external stakeholders
High-Accountability Leader: You set a high bar for excellence and relentlessly drive yourself and your team to meet it
Additional Instructions
Act Like a Founder: Take absolute ownership of every compliance request—ensuring clients receive clear communication and banking partners receive expected documentation without delay
Simplify Communication Flows: Build strong, trust-based relationships with clients and financial institutions, serving as the critical point of contact who makes compliance frictionless and reliable for all key stakeholders
Own Compliance Operations End-to-End: Ensure all core systems, including transaction monitoring, KYC/AML documentation, and reporting, are behaving as intended, protecting the business, our clients, and our banking partners
Drive Urgency and Accountability: Build a team culture where relentless execution is non-negotiable, deadlines are sacred, and the job isn't finished until it's done right
Build Scalable Processes: Identify risks and close gaps by designing workflows that balance regulatory rigor with operational efficiency. Design processes that can be templatized, documented in a knowledge repository, and scaled to junior resources, ultimately enabling future automation or outsourcing
Perks and Benefits
High-Impact Role: The opportunity to build foundational processes and systems that directly enable global commerce in emerging markets
Competitive Compensation: Salary and benefits package commensurate with experience and market rate
Culture of Ownership: Empowered to act like a founder, make decisive choices, and drive significant business impact
Professional Growth: A fast-paced, high-accountability environment ideal for rapid career development
