Understanding and contributing to meeting the annual targets for journal submission, publication, and transfer volumes, as well as turnaround times
Serving as a vital information resource for Editors-in-Chief, Editorial Board members, and society partners
Handle general enquiries from within Springer and from external partners, esp. external editors and authors
Prepare materials for team reports, conferences, and board meetings, including assistance with PowerPoint presentations, and provide administrative support for team meetings.
Request annual journal reports and monitor the schedule
Reporting “key performance indicators,” such as article output, usage, citations, and media coverage
Manage ongoing and ad hoc editorial and publishing projects under the direction of publishing editors, such as: assistance with editor recruitment and onboarding; compiling and reporting on journal metrics; researching complex ethics cases; managing and monitoring invoices and payment requests; and other projects as assigned
Develop strong working relationships with colleagues across all departments to coordinate ongoing production, editorial office, marketing, conferences, and other internal department deadlines
Contributing to social media initiatives and supporting a variety of marketing initiatives and activities
Inputting and maintaining relevant data in systems, such as JFlow, CoreMedia Studio, etc.
Liaising with Publishing Assistants in other publishing divisions and units to share best practices and propose improvements to workflows, operations, and communications
Contributing to the wider Springer Journals group by taking part in cross-departmental projects and initiatives, with respect to publication ethics, data transparency, Open Access policy, and other industry developments