Acting as a thought leader directly and through your teams, to inspire clients to set ambitious priorities for their businesses and deeper partnerships with StackAdapt.
Leading a team of 40+ account leads and account managers to deliver revenue through exceptional experiences that help clients achieve their goals.
Defining, refining, and expanding our service motion, aligning resources to help clients unlock growth, while improving operational rigor.
Obsessing over client satisfaction and product adoption to uncover opportunities for growth and improvement, and then drive programs to address these areas.
Finding opportunities to improve internal cross-functional collaboration in pursuit of overarching company goals and improved success for our clients.
Building a system of high standards and accountability, achieving and exceeding a shared revenue target with AEs and AE leaders.
Continuing to build our internal culture of high-performance and high-support across the Global Client Services team.
Requirements
Deep experience and passion for people management, with a background leading large organizations with managers as direct reports.
Experience in a quota-carrying role, hitting and exceeding revenue targets as a people leader.
Intense focus on delivering world class client experience that is founded on strong functional expertise and performance.
Proven track record in advertising and martech, with depth of knowledge in the industry landscape, upcoming challenges, and what being “world class” really means.
Deep data acumen and understanding, both leveraging the insights of the team and also getting hands on in spreadsheets and systems to get the context needed for key decisions.
Ambassador for a strong performance culture that values supporting others, acting with integrity, and a “failure is not an option” mindset.
Additional Instructions
Acting as a thought leader directly and through your teams, to inspire clients to set ambitious priorities for their businesses and deeper partnerships with StackAdapt.
Leading a team of 40+ account leads and account managers to deliver revenue through exceptional experiences that help clients achieve their goals.
Defining, refining, and expanding our service motion, aligning resources to help clients unlock growth, while improving operational rigor.
Obsessing over client satisfaction and product adoption to uncover opportunities for growth and improvement, and then drive programs to address these areas.
Finding opportunities to improve internal cross-functional collaboration in pursuit of overarching company goals and improved success for our clients.
Building a system of high standards and accountability, achieving and exceeding a shared revenue target with AEs and AE leaders.
Continuing to build our internal culture of high-performance and high-support across the Global Client Services team.
Perks and Benefits
Highly competitive salary
Retirement/ 401K/ Pension Savings globally
Competitive Paid time off packages including birthday's off!
Access to a comprehensive mental health care program
Health benefits from day one of employment
Work from home reimbursements
Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
Robust training and onboarding program
Coverage and support of personal development initiatives (conferences, courses, books etc)
Access to StackAdapt programmatic courses and certifications to support continuous learning
An awesome parental leave program
A friendly, welcoming, and supportive culture
Our social and team events!
