Leadership & Talent
Recruit, hire, mentor, and retain high-performing store leadership.
Lead a highly engaged retail team with a focus on sales performance and customer experience.
Provide consistent coaching, development, and accountability across all locations.
Store Expansion & Operations
Manage the full cycle of new store launches, including staffing, setup, and Grand Opening events.
Support stores through in-person visits at least 3 days per week (approx. 50–75% travel).
Ensure consistent operational standards and adherence to company policies.
Customer & Brand Experience
Build and maintain a unified, customer-centric culture across all stores.
Partner with internal teams to obtain resources, drive improvements, and remove obstacles.
Sales, Financials & Reporting
Drive revenue, analyze KPIs, and make data-driven decisions to support growth.
Manage budgets, forecast performance, and develop operational SOPs.
Event Management
Plan and execute events with skill — including vendor coordination, timelines, setup, and day-of execution.
Requirements
High school diploma or higher.
Minimum 4 years of multi-store retail leadership experience.
Valid driver’s license and ability to travel 50–75%.
Strong leadership, communication, and people-management skills.
Experience with recruiting, hiring, onboarding, payroll, and performance management.
Ability to manage shifting priorities with strong time management.
Outgoing, positive, and professional presence with a firm but respectful leadership style.
Flexible schedule to support business needs across multiple markets.
Additional Instructions
Leadership & Talent
Recruit, hire, mentor, and retain high-performing store leadership.
Lead a highly engaged retail team with a focus on sales performance and customer experience.
Provide consistent coaching, development, and accountability across all locations.
Store Expansion & Operations
Manage the full cycle of new store launches, including staffing, setup, and Grand Opening events.
Support stores through in-person visits at least 3 days per week (approx. 50–75% travel).
Ensure consistent operational standards and adherence to company policies.
Customer & Brand Experience
Build and maintain a unified, customer-centric culture across all stores.
Partner with internal teams to obtain resources, drive improvements, and remove obstacles.
Sales, Financials & Reporting
Drive revenue, analyze KPIs, and make data-driven decisions to support growth.
Manage budgets, forecast performance, and develop operational SOPs.
Event Management
Plan and execute events with skill — including vendor coordination, timelines, setup, and day-of execution.
Perks and Benefits
A competitive total-rewards package that includes:
Health, dental, and vision insurance (with employer cost-sharing).
Company-paid life insurance + optional additional coverage.
Voluntary benefits: pet insurance, accident insurance, long-term disability.
401(k) with employer match (after eligibility period).
Paid time off + paid holidays, including a floating holiday.
Employee discount.
Supportive, collaborative, fast-moving work environment.
