8194460 Job Detail
T

Senior Client Director - Amazon Connect

at Thunder

Desired Skills

About Job

Sell Thunder’s best-in-class Amazon Connect multi-cloud implementation and managed services offerings Hit and exceed expected Sales metrics, to include conducting at least four meaningful meetings a day Partner with clients within varying verticals, serving as a trusted advisor, creating and executing tailored business plans for a consistent sales engagement process Interact strategically with the sales teams at Amazon and their partners to establish new business relationships Develop account strategy according to Thunder Sales Playbook, in partnership with practice leaders Target, nurture, and grow key/buyer influencer relationships Execute successful delivery hand-off by onboarding consultants thoroughly at the start of new projects Ensure quality and client satisfaction via high-value touchpoints throughout projects Partner consistently with Thunder Delivery leaders for successful sales outcomes Update key activities in Salesforce CRM daily and keep pipeline deals accurately updated per the Thunder Sales playbook

Requirements

4-5+ years’ experience selling products and services into Contact Centers and/or selling services into the Amazon ecosystem, with a strong reputation with Amazon stakeholders and teams
In-depth knowledge of Amazon Connect platform capabilities
Experience in driving Contact Center as a Service (CCaaS) transformations
Consultative selling approach with the ability to position Amazon Connect value drivers to business and technical stakeholders
Understanding of Generative AI concepts used to optimize Agent and Customer experience via smart IVR, chatbots, assistants, etc.
Best-in-class communication and strategic presentation skills (ex., deck creation, thought leadership)
Winning record of overachievement on sales goals and accountability to metrics
Appetite for learning new skills and developing new knowledge sets
Bachelor's Degree preferred
Proficient with technology + productivity tools
Current Thunder Sales tech stack: Salesforce CRM, Gong, Asana, Certinia (PSA)

Additional Instructions

Sell Thunder’s best-in-class Amazon Connect multi-cloud implementation and managed services offerings
Hit and exceed expected Sales metrics, to include conducting at least four meaningful meetings a day
Partner with clients within varying verticals, serving as a trusted advisor, creating and executing tailored business plans for a consistent sales engagement process
Interact strategically with the sales teams at Amazon and their partners to establish new business relationships
Develop account strategy according to Thunder Sales Playbook, in partnership with practice leaders
Target, nurture, and grow key/buyer influencer relationships
Execute successful delivery hand-off by onboarding consultants thoroughly at the start of new projects
Ensure quality and client satisfaction via high-value touchpoints throughout projects
Partner consistently with Thunder Delivery leaders for successful sales outcomes
Update key activities in Salesforce CRM daily and keep pipeline deals accurately updated per the Thunder Sales playbook

Perks and Benefits

T

Thunder

-

Details

Salary
$146,500.00
Job Type
Remote
Preferred location
United States Minor Outlying Islands
Apply Before
Jan 20, 2026
Apply To Job