Build and maintain lightweight apps, scripts, dashboards, and integrations (ticketing, reporting, workflow automation).
Improve existing internal tools: fix defects, add features, and harden for scale and resilience.
Participate in incident/problem/change work: diagnose issues, create hotfixes, write KB articles, and contribute to root-cause reviews.
Support web services and common platforms (e.g., content delivery, streaming, asset management, scheduling, Windows/Linux web services).
Plan and execute small releases with change records, rollback plans, and post-implementation notes.
Write and maintain technical docs (runbooks, SOPs, API notes) and keep them current.
Ensure accessibility (e.g., Section 508) for any software or web deliverables.
Coordinate with operations and security for events, maintenance windows, and contingency activities as needed.
Requirements
Proficiency in one or more: C#, .NET, PowerShell, Python, or JavaScript/TypeScript.
Experience with REST APIs, web services, and data exchange (JSON, XML); comfortable with auth patterns (OAuth/OpenID).
Solid grasp of CI/CD, source control, and code reviews (GitHub/GitLab/Azure DevOps).
Familiarity with IT operations practices (incidents, problems, changes) and writing KB articles.
Working knowledge of Windows and/or Linux server fundamentals; experience with IIS or Nginx a plus.
Comfortable with SQL or a modern datastore; able to write simple queries and optimize for common use cases.
Clear, concise documentation and the habit of leaving systems easier to operate than you found them.
Additional Instructions
Build and maintain lightweight apps, scripts, dashboards, and integrations (ticketing, reporting, workflow automation).
Improve existing internal tools: fix defects, add features, and harden for scale and resilience.
Participate in incident/problem/change work: diagnose issues, create hotfixes, write KB articles, and contribute to root-cause reviews.
Support web services and common platforms (e.g., content delivery, streaming, asset management, scheduling, Windows/Linux web services).
Plan and execute small releases with change records, rollback plans, and post-implementation notes.
Write and maintain technical docs (runbooks, SOPs, API notes) and keep them current.
Ensure accessibility (e.g., Section 508) for any software or web deliverables.
Coordinate with operations and security for events, maintenance windows, and contingency activities as needed.
Perks and Benefits
Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
