Partner with Technology teams as well as cross-functional business partners — including e-commerce, marketing, finance, operations, retail, and customer experience — to ensure new launches meet Casper’s quality bar
Own and evolve the QA lifecycle as part of our Agile/SCRUM processes
Work with product, design, and engineering to define user stories, acceptance criteria, and test coverage across manual and automated paths
Maintain and improve our site performance through ongoing monitoring and reporting
Lead recurring Accessibility compliance testing cycles
Create, maintain, and execute test plans and test cases
Detect, isolate, reproduce, document, and prioritize defects
Provide clear communication on QA status, product quality metrics, and release readiness across teams
Champion QA best practices and develop a lightweight center of excellence for quality at Casper
Requirements
Has 5+ years of QA Engineering experience, ideally with some leadership or mentorship exposure
Collaborates effectively with both technical teams and non-technical business stakeholders
Has experience with bug/task/test management systems (e.g., JIRA, TestRail)
Has experience with Web/API testing and debugging tools (e.g., Postman, Charles, Fiddler)
Understands CI/CD pipelines and how quality engineering fits into modern DevOps practices
Has experience with automated testing frameworks and is comfortable defining an automation strategy — including selecting modern tools/platforms as needed (e.g., Playwright, WebdriverIO, or other contemporary frameworks)
Has familiarity with AI-assisted testing tools or approaches — such as AI-generated test cases, autonomous regression testing, or leveraging AI agents for repeatable test automation
Is proactive, curious, and passionate about continuously improving quality processes across systems
Additional Instructions
Partner with Technology teams as well as cross-functional business partners — including e-commerce, marketing, finance, operations, retail, and customer experience — to ensure new launches meet Casper’s quality bar
Own and evolve the QA lifecycle as part of our Agile/SCRUM processes
Work with product, design, and engineering to define user stories, acceptance criteria, and test coverage across manual and automated paths
Maintain and improve our site performance through ongoing monitoring and reporting
Lead recurring Accessibility compliance testing cycles
Create, maintain, and execute test plans and test cases
Detect, isolate, reproduce, document, and prioritize defects
Provide clear communication on QA status, product quality metrics, and release readiness across teams
Champion QA best practices and develop a lightweight center of excellence for quality at Casper
Perks and Benefits
Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles)...
Paid Time Off. We believe in the power of rest so take the time you need to recharge.
Dream-worthy gifted products after tenure milestones!
Employee Discount to use on whatever you like (with a few exceptions) and product discounts for friends and family!
… and more!
