Respond to inquiries via email, phone, and messaging platforms.
Assist with itinerary changes, cancellations, and travel-related questions.
Provide clear destination information and documentation guidance.
Confirm travel details and follow up before and after trips.
Resolve concerns with empathy and professionalism.
Requirements
Strong written and verbal communication skills.
Customer service experience preferred but not required.
Excellent attention to detail and organization.
Comfort learning digital tools and travel systems.
Genuine interest in travel and helping others.
Additional Instructions
Respond to inquiries via email, phone, and messaging platforms.
Assist with itinerary changes, cancellations, and travel-related questions.
Provide clear destination information and documentation guidance.
Confirm travel details and follow up before and after trips.
Resolve concerns with empathy and professionalism.
Perks and Benefits
Fully remote work with flexible scheduling.
Access to travel perks and ongoing training.
Supportive, collaborative team environment.
Opportunities for long-term growth in the travel industry.
